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> Home > About our cover > Why buy? Why buy DJguard?If you missed it earlier, here's our sales pitch: - 97% customer satisfaction for the claims process
- We cover more than £13 million of equipment for thousands of DJs
- Flexible cover options - you create the cover you want, including accidental damage, theft, loss, hire, breakdown and Public Liability
- 28 days to change your mind
- Our easy-to-use site makes it simple!
Flexible cover optionsWith DJguard you can customise your policy so it matches your needs. Our cover includes: - Accidental damage, theft and loss
- Equipment and instrument breakdown
- Theft from a vehicle
- New-for-old replacements
- Hire of instruments and equipment
- Public Liability up to £5 million
Money back guaranteeIf you decide that for any reason, this policy does not meet your insurance needs then please confirm in writing to us within 14 days of issue. On the condition that no claims have been made or are pending we will then refund your premium in full. In addition you may cancel between 15 and 28 days and you will receive a refund of your premium less an administration fee of 20% of the premium, subject to a minimum of £5 and a maximum of £25, and a time on risk charge apportioned as a percentage of the premium. Thereafter you may cancel the insurance cover at any time however no refund of premium will be payable The DJ's choiceAs part of Musicguard, thousands of DJs and musicians currently trust and insure their equipment with us and that's a lot of gear - we have over £60 million worth of equipment on cover. Companies and organisations like UKDJ and Mobile Disco Directory trust us too - we are the only insurance company they promote to their customers. They aren't the only ones... specialists like DJ Superstore and DJ Academy promote DJguard too. Simple to useWe've created the DJguard website to take all of the guesswork out of buying musical equipment insurance. We guide you through the buying process - from a basic quote, to adding in the options that you need and then on to completing your online application. The site is also totally secure and monitored daily by McAfee to ensure our site conforms to strict standards. You can see the McAfee badge on the right hand side bar. Our claims performanceYou need to know that in the event of a claim, that your claim will be handled quickly and without any undue hassle. We are always striving to improve our claims handling, and in turn our service to you. In fact in 2011, our claims team reduced settlement times for Musicguard claims by 33% compared to the previous year, and our on-going review of claim customers' feedback shows 97% of them rate the service they received as excellent or good. On the subject of claims: please, please, please, please, please read the policy wording. Yes, we know it's boring but it contains crucial information about the care that you need to take, of your equipment.
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