Call Us: 0345 034 3206
Mon - Fri 9.00am - 6.00pm

Frequently asked questions (FAQs)

We have split the FAQ's into 5 sections - please click on the relevant link to see those questions.

About the cover
About the company
About the site
Problems opening or receiving documents
About your payment plan

About the company
  • 1) Who are DJguard?
    • As part of Musicguard, we are one of the UK's leading specialist insurance providers for musicians and their equipment and we've been providing cover for DJ's since 1997. You can find out more about the history of DJguard if you're interested!

      DJguard is a trading name and division of Thistle Insurance Services Limited (a wholly owned subsidiary of PIB Group).
  • 2) What are your contact details?
    • DJguard
      Thistle Insurance Services Limited
      Southgate House
      Southgate Street
      GL1 1UB

      Tel: 0345 034 3206

      The office is open from 9:00am until 6:00pm Monday to Friday.
  • 3) Are you registered by the Financial Conduct Authority?
    • Yes, as a division of Thistle Insurance Services Limited, we are authorised and regulated by the Financial Conduct Authority, register number 310419. You can check this on the Financial Conduct Authority's register by visiting their website or by contacting the Financial Conduct Authority on 0800 111 6768.

If you can't find an answer to the question you're looking for, submit your question and email address and we'll endeavour to get back to you as soon as possible with the answer. (Monday to Friday, 9am to 6pm only)
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